There are several ways you can pay
Credit or Debit Card
Paying using a Credit or Debit
call 01798 815 960 during normal UK office hours and we will take your
credit/debit card details and process securely.
Paying using a Credit or
Debit Card ON-LINE:
most major credit or debit cards online, courtesy of the PayPal
Shopping Cart system. YOU DO NOT NEED A
PAYPAL ACCOUNT to purchase at our online store using your credit or debit card...
... just select the "continue"
link beside "Don't have a PayPal account? Use
your credit card or bank account (where available) This is
just above the VISA/Mastercard logos, bottom left of the "proceed to checkout"
screen (ignore the PayPal account holders login which is normally over on the
right). On the screens which follow you will be prompted to enter your postage,
card and billing details, then click "Continue Checkout"
NOTE: If you get stuck because
you want to pay by credit/debit card but the PayPal shopping cart system
recognises your email address as being associated with a PayPal account (and you
may have forgotten your PayPal login), either change to a different email address
if you have one, or call us on 01798 815 960 and we will take your card
details over the phone.
Review your order to confirm the total
credit/debit card charge, then click "Pay".
complete, you will be able to return to our website and continue shopping, if
You will receive confirmation of your payment by email.
Your credit/debit card statement will show PILOT DESIGN as the supplier
of the goods which you ordered.
Please note that during the checkout
process, customers using a credit/debit card may be given the opportunity to sign
up for a PayPal account but this is only optional. You can complete your
credit/debit payment first, and then decide whether to save your information in
a PayPal account for future purchases. PayPal
offers extensive protection against fraudulent transactions from your account
(see Online Security below).
Paying by Cheque(Option
available to customers paying in GB £ Pounds Sterling only. If you would
like to pay using a different currency, a currency conversion facility is available
during the final stages of checkout process when paying online with a credit /
debit card, or when using a PayPal account):
make cheques payable (GB £ Pounds Sterling only) to:
& Advertising Ltd. and send to:
Pilot Design & Advertising
5 Curbey Close
West Sussex RH20
Include a dated note outlining the products
required, their prices including VAT as shown on this website at that date, and
their Product Code numbers (shown close to every product near the buying/shopping
Remember to include your contact details (name,
address, daytime telephone number and, optionally, your email address) with your
payment. We will only use your telephone number in the event of a problem or query
with your order.
Remember to include Postage (Shipping) costs,
UK customers: £3.75 for any order.
EU customers: £8.95 for any order (except if "refills only",
which is £3.75).
USA, Canada, Australia, New Zealand, South
£10.50 for any order (except if "refills only",
which is £3.75).
Rest of the World: currently under review
(please contact us).
existing PayPal account
Paying using an existing PayPal
If you would prefer to pay using an existing
PayPal account, you can select that option on the first checkout screen. Enter
the email address which is associated with your PayPal account then enter your
PayPal password and click "Continue".
your postage and billing information on the following screen(s) and confirm the
order total. Click "Pay" to complete the payment.
You will receive payment confirmation by email.
You will be able
to return to our website and continue shopping, if desired.
statement will show PILOT DESIGN as the supplier of the goods which you ordered.
Secure online transactions:
online shopping cart system is powered by PayPal.
This enables payments to be made securely either by using an existing
PayPal account or by using most major credit or debit cards (without any need
for a PayPal account).
When you choose to pay with PayPal, you are choosing
one of the safest ways to pay online. As an industry leader in fraud prevention
and risk management, PayPal has 60%-70% lower fraud loss rates than other merchant
accounts. Not only does PayPal take measures to protect your financial information,
they also offer extensive protection against unauthorised payments sent from your
account. With PayPal, you typically won't be held liable for payments that you
did not approve.
To help you keep track of your account activity, PayPal
sends an email confirmation of every account transaction. In the unlikely event
of receiving confirmation of a transaction you donít recognise, PayPal's dedicated
customer support team will be there to help you.
helps to prevent Identity Theft.
With PayPal you can pay without ever
sharing financial information with sellers. A unique benefit of paying with PayPal
is that merchants like us receive payments without ever seeing your financial
or credit/debit card details.
PayPal helps you stay safe when paying
by Credit/Debit card:
PayPal's fraud prevention measures remain
in effect for buyers whether they are paying using their existing PayPal account
or whether they are 'new' buyers who wish to purchase using a credit or debit
card. PayPal applies the same security techniques for both methods of payment.
When you are entering personal information
or financial details online, make sure you are on a secure website (look for https://
in the URL - i.e. the beginning of the website's address. The 's' stands for 'secure',
by the way, denoting a 'secure server'). Our website uses PayPal's
shopping cart system and credit/debit card transaction
processing facilities, so you are in the very best hands (a staggering 100 million
people use PayPal). You will see https://
in the URL of the payment pages on our site and also the "padlock"
on the bottom right hand corner of your screen, both denoting a secure server
Another security Tip!
NEVER click links
in emails which you receive perporting to come from financial institutions such
as banks, building societies and online merchants such as PayPal. Even if they
seem realistic enough, you should always use your web browser (e.g. Internet
Explorer or Firefox etc.) to navigate to the site, rather than going to it from
links in emails. Always log in manually in private, on a private computer, and
make sure you always log out properly and close your browser when you have finished.
To recap, PayPal will NEVER ask you to confirm your password in an email
so avoid being tricked by such scams - such scam emails are rife, whichever bank,
building society, merchant or online service you bank with. Never click email
links to such institutions!
The information practices of PayPal,
Inc. have been reviewed and meet the standards of the Better Business Bureau's
BBBOnline Privacy Programme.
Paying in a currency other than
GB £ Pounds Sterling:
website is priced in GB £ Pounds Sterling. However, if you would like to
pay using a currency other than GB £ Pounds Sterling, a currency conversion
facility is available during the final stages of the checkout process when paying
online with either a credit/debit card, or a PayPal account.
by cheque, please note that we currently only accept payments in GB Pounds